Return & Refund

𝙸𝙼𝙿𝙾𝚁𝚃𝙰𝙽𝚃 𝙷𝚈𝙶𝙸𝙴𝙽𝙴 𝙽𝙾𝚃𝙸𝙲𝙴: 𝙾𝙽 𝙾𝙿𝙴𝙽𝙴𝙳 𝙸𝚃𝙴𝙼𝚂

For the safety and hygiene of all our customers, we cannot accept returns or issue refunds on any cosmetic product that has been opened, used, or had its protective seal removed. Please inspect your order thoroughly before opening.

𝚈𝚘𝚞𝚛 𝙲𝚘𝚗𝚏𝚒𝚍𝚎𝚗𝚌𝚎 𝚒𝚜 𝙾𝚞𝚛 𝙿𝚛𝚒𝚘𝚛𝚒𝚝𝚢

Due to the nature of our skincare and cosmetic products, we uphold the highest standard of product integrity. Only unused, unopened items in their original, sealed packaging are eligible for return. To qualify for a return/replacement, customers must provide a clear unboxing video showing the package being opened from the start until the product is fully revealed. Without any unboxing video, we will be unable to process claims for damage missing items or defects. All opened items are considered final sale.

𝙶𝚞𝚊𝚛𝚊𝚗𝚝𝚎𝚎𝚍 𝙵𝚛𝚎𝚜𝚑𝚗𝚎𝚜𝚜 & 𝚂𝚊𝚏𝚎𝚝𝚢

We ensure every customer receives a pristine product. As such, any item that has been opened, tested, or is missing its original hygiene seal is unfortunately not eligible for a refund or exchange. Thank you for helping us maintain these standards.